The rules of the free exchanges work following our free return policy with additional conditions.

You are free to exchange any item you’ve bought in our online shop within 14 days if the item stays unpacked or in perfect condition.

Please note that the unfitted item can only be exchanged with another one of the same or lower price.

The company cannot refund any delivery charges unless the item was sent to you by our own mistake.

If you need to exchange any of our products, please, contact us first by the e-mail:

soul@sowlhome.com

Then follow the instructions in the answering mail.